Privacy Policy

1. Introduction

NUCROTECH ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name and contact details
• Email address and phone number
• Government-issued identification for verification
• Financial information for transactions
• Date of birth and nationality

2.2 Technical Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring websites and search terms

3. How We Use Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and verify identity
• To communicate with you about services and updates
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and enhance security

4. Information Sharing

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

4.2 Legal Requirements

We may disclose your information when required by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure storage systems with access controls
• Regular security assessments and monitoring
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Typical retention periods:

• Transaction records: 7 years
• User account information: While account is active + 2 years
• Marketing data: Until consent is withdrawn

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Right to access and receive copies of your information
• Right to rectify inaccurate or incomplete information
• Right to erasure of your personal information
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent

To exercise these rights, please contact us using the information provided in the Contact section.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Types of cookies we use:

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Used to track visitors across websites

You can control cookies through your browser settings. However, disabling cookies may affect your experience on our website.

9. Policy Changes

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@nucrotech.com
Phone: +256 708 484479
Address: Kampala Road, Mabirizi Complex, Kampala, Uganda